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Legal

Refund Policy

Last updated: April 1, 2025

This Refund Policy outlines the conditions under which InviteForge may issue refunds for premium subscription payments. By subscribing to InviteForge Pro you acknowledge and agree to the terms described below.


General Policy

All payments for InviteForge Pro subscriptions are generally non-refundable. When you subscribe, you gain immediate access to all Pro features for the duration of your billing period. Because of this instant access, we do not offer refunds for partial billing periods or unused time after cancellation.

Cancelling your subscription stops future charges. Your Pro access remains active until the end of the current billing period.


Exceptions

Refunds may be considered on a case-by-case basis in the following situations:

  • Technical The service was entirely unavailable for an extended period and you were unable to use any Pro features
  • Duplicate You were charged more than once for the same billing period due to a payment processing error
  • Unauthorised A charge was made without your authorisation and you contact us promptly

We do not consider refunds for dissatisfaction with features, accidental purchases that have already been used, or changes to the Pro feature set.


How to Request a Refund

To request a refund, contact us at our Discord server within 7 days of the charge. Please include:

  • Your Discord username or user ID
  • The date and amount of the charge
  • A brief description of the issue

We will review your request and respond within a reasonable timeframe. Approved refunds are processed via Stripe and may take 5–10 business days to appear on your statement.


Chargebacks

We ask that you contact us before initiating a chargeback with your bank or card provider. Chargebacks filed without prior contact may result in immediate suspension of your account and server access. We are happy to resolve issues directly and quickly.


Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the service after changes are posted constitutes your acceptance of the updated policy.


Contact

For any refund-related questions, please reach out at our Discord server.

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